Decoding the AI Revolution: Retail Transformation with Arv Natarajan

Topics covered:

• 7:50
  The biggest challenges that retailers are currently facing
• 9:02
  The role chatbots might play in eCommerce shopping experiences in the future
• 11:08
  How generative AI can create guided selling experiences for eCommerce retailers
• 12:03
  True AI and the differences between next-generation and legacy solutions
• 14:13
  What retailers can (and should) focus on instead of search tuning
• 16:46
  The two paths in regards to AI – and which one retailers should focus on
• 18:56
  The key differences between search results optimized by AI and content generated by AI
• 20:53
  The future of personalized site search
• 23:40
  How the “creepy factor” will shift as personalization improves
• 25:07
  How AI will level the playing field between big box retailers and smaller companies
• 27:05
  How GroupBy enables retailers to create extraordinary digital experiences
• 28:58
  Arv’s biggest piece of advice for eCommerce retailers and merchandisers