GroupBy Announces Command Center 3

Additional features of Command Center 3 include: Managing Reporting with Real-Time Analytics GroupBy customers can now benefit from access to real-time analytic reports through advanced business intelligence tools and interactive dashboards within Command Center 3, allowing for regular health checks and insights into their operational performance for better decision-making. For example, with GroupBy's analytics capabilities, customers can identify patterns and areas of opportunity in how they are positioning their GroupBy solutions for consumers, with the ability to instantly take action and create new rules to deliver an optimized customer experience to each and every one of their consumers.

Managing Search and Browse: From Curation to Machine Learning Command Center 3 allows retailers to manage search and browse results at multiple levels of granularity. From specifying exactly which products should show up first to applying machine learning-based relevance scoring, retailers can decide exactly how much manual control needs to be applied. What's more, retailers also gain the ability to create multiple levels of influence (from site-wide defaults, to category-specific, to even more specific customer journeys), enabling quick changes without requiring the retailer to curate and manage every path. Managing Relevancy As well, with Command Center 3, retailers have the ability to manage specific search and relevancy tasks including redirects, synonyms, spell corrections, stop words and other standard search engine controls. Retailers can also create relevance scoring based on product-metadata (such as margins, sales volume, newness, ratings and more), product attributes (such as categories) and the customer's actions.

Managing Navigations Retailers, along with their merchandisers and administrators, can use Command Center 3 to define what kind of refinements should exist - including Value, Range (merchandiser defined and controlled), and Dynamic Range (which enables the creation of price histograms). Additionally, merchandisers can set the default order of navigations, and control which navigations show for any given result page. Additional functionality can be enabled via metadata for retailers' IT teams, enabling customizing navigations for specific business requirements and shopper needs. "As today's retailers continue to create a personalized eCommerce environment for their customers, they need the ability to quickly innovate and deliver responsive features that resonate with them," said Roland Gossage, CEO, GroupBy Inc. "With Command Center 3, we are putting the power at the fingertips of our retail customers, allowing them to quickly analyze, update and make changes to their solution suite to evolve as quickly as their customers."