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It’s All About Customer Experience If You Want eCommerce To Pay
Every contact we have with a customer influences whether or not they’ll come back again to spend money. Customer experience is often as important, if not more so than the products we buy or the services w...
Individualization is the Next Step in Advanced Personalization
In the modern maze of countless ecommerce sites and constant increase in competition, providing shoppers with a personalized experience has become a crucial aspect of any positive shopping experience – an...
Demystifying Personalization in eCommerce
If you’ve spent any time reading marketing blogs or walking the floor at an eCommerce conference, you’ve likely seen the term “Personalization” thrown around a lot. At this point, vendor...
Why Headless eCommerce Is The Future Of The Retail Industry
As a fast-moving industry with plenty of competition, retail is always on the lookout for the next technological trend that will shape shopper behaviour and increase their margins. These trends don’t alwa...
The Rise of Subscription eCommerce and What it Means for Retailers
Retail has seen an interesting new format crop up in the last five years that Amazon Prime, Birchbox, StitchFix and others have begun to perfect, but it’s a difficult business model to master. Using a car...
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