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The eCommerce Blog
GroupBy’s Product Discovery Platform Powered by Google Cloud Retail AI: Revolutionizing How Customers Search, Discover and Buy
The pandemic caused massive shifts in the way we live, work and acquire the things we need. Lockdowns and social distancing protocols placed digital avenues at the forefront for carrying out our...
Recognizing Customer Intent to Boost Your eCommerce Revenue
Over 2 billion people are expected to buy goods online this year – an estimated 27% of the world’s population – so it has never been more important to understand customer i...
Modernize Your eCommerce With GroupBy’s Guide to Retail Software
Amid the slowing economic activity, Covid-19 has surged online sales and radically reshaped the eCommerce shopper experience. To put things into perspective, eCommerce penetration experienced 10 year...
Improving Your Customer Experience Just Got Easier: Access GroupBy’s Product Discovery Suite on Google Cloud Marketplace
Known for our feature-rich search experience, GroupBy's eCommerce search suite is now listed on Google Cloud Marketplace. We made the decision to partner exclusively with Google to ensure our custome...
Everything You Need to Know about Machine Learning and Personalization in eCommerce
While 66% of customers expect companies to understand their unique needs, only 34% of them actually do treat customers as individuals. There’s a real disconnect here, as wel...
Clearing the Path to Conversions: Eliminating Friction from Your Buyer Journey
While Covid-19 has been a trial for us all, it has also created the tipping point for digital commerce: 60% of interactions took place online in 2020 vs 42% in 2019. At the same time, the pandemic ha...
5 Roadblocks to eCommerce Success
Online stores have become the most important bridge between businesses and potential customers. The rise of eCommerce empowers businesses to serve up their vast range of products and services in a vi...
Machine Learning Improves the eCommerce Experience
In many cases, machines are faster and more accurate than humans, able to do much of the work behind the scenes to save time, effort and cost. It’s no surprise then that machine learning is bei...
Knowledge is Power: Using Analytics to Boost Revenues
“Knowledge is power”, but it’s what online vendors do with the knowledge and insights from customer behavior in order to create better experiences and ultimately increase revenues. ...
Pass the Controls: Improving Your B2B eCommerce and Omnichannel Customer Experience
In a McKinsey survey about the Covid-19 crisis, 90% of global B2B decision makers said the remote and digital sales model is here “for the long run.” Three out of four of them believe the...
The New Digital Sales Dynamic: Getting Your B2B Reps and Customers On Board
Covid-19 has changed the B2B buying landscape. Even the most reluctant eCommerce adopters have had to get on board with making their purchases online. It’s no wonder that eCommerce penetration ...
Improving the Omnichannel Customer Experience with Flexible Fulfillment
From its inception, eCommerce won us over as a convenient means of purchasing at any time and from anywhere. It provided instant shopping gratification – or so it seemed – until we ...
It’s All About Customer Experience If You Want eCommerce To Pay
Every contact we have with a customer influences whether or not they’ll come back again to spend money. Customer experience is often as important, if not more so than the products we buy or the...
Monumental Buying Shift: The Time to Ramp-Up Your eCommerce Is Right Now
Whether your company sells to other businesses (B2B), to consumers (B2C) or to both, now is not the time to take a wait-and-see approach to eCommerce. The global pandemic and the need to shelter in p...
What Do I Need To Know About My B2B eCommerce Platform?
At the start of 2020, B2B eCommerce made up a $12 trillion global marketplace – six times greater than B2C. That’s an opportunity to make your mark and create an eCommerce platform ...
Leveraging SaaS Technology: GroupBy Reviews Ways it Can Improve Your eCommerce Business
It’s no secret -- businesses that focus on customer retention, vigorous marketing strategies and an excellent shopping experience make it to the top first (of course, quality products/services ...
5 things Pro's bring to the table for eCommerce Data Enrichment
Forbes says that 80% of shoppers will leave your site if they’ve had a bad search experience. We’ve all experienced search results that had little or nothing to do with what we were looki...
10 Vital KPIs to Measure & Improve Customer Experience
Every frustrated shopper is costing your business money. Forbes cautions that as many as 80% of customers will leave your site due to a bad search experience. Not good. So how do you keep your bad da...
Adapting Search Experience for the Digital Native
When it comes to the success or failure of an eCommerce site, there is no shortage of critically important factors—aspects of an online shopping experience which can either be assets or missed ...
Individualization is the Next Step in Advanced Personalization
In the modern maze of countless ecommerce sites and constant increase in competition, providing shoppers with a personalized experience has become a crucial aspect of any positive shopping experience...
Align Your Product Data to Your Customer’s Shopping Journey
Hidden inventory is the plague today’s online retailers must deal with, where inventory is missing key attributes or metadata needed to recall specific products through to your navigation filte...
B2B Retail’s Coming Transformation
We had the privilege of attending the B2B Online conference in Chicago, led by a collection of prominent digital marketing and eCommerce executives from across the B2B retail industry. As with many i...
CFO’s – where will you get the most bang for your buck when it comes to eCommerce?
According to the U.S. Department of Commerce quarterly ecommerce figures, shoppers spent $601.75 billion online with U.S. merchants in 2019, up 14.9% from $523.64 billion the prior year, and tha...
4 Predictions for The Black Friday Surge
This year, with stores unable to physically accommodate as many shoppers at one time safely, coupled with potential reluctance to visit stores, buyers will be moving online in record numbers to snap ...
Increasing Consumer Search Preferences to Fulfill Shoppers’ Needs
**This content originally appeared in Total Retail on March 8, 2018. In today’s time-starved world, retailers and brands are just one of the many industries competing for consumers’ att...
‘Tis the Season for Reflecting on Cyber Weekend
From Thanksgiving Day to the following Monday, retailers across the country hold their breath as they anticipate the results of Black Friday and Cyber Monday, the two largest selling days of the year...
Demystifying Personalization in eCommerce
If you’ve spent any time reading marketing blogs or walking the floor at an eCommerce conference, you’ve likely seen the term “Personalization” thrown around a lot. At this po...
eCommerce & COVID-19
How to Build a Site that Can Handle a Sudden and Monumental Buying Shift COVID-19 lockdowns have brought full or partial workplace closures to 81% of the world's workforce. With the closing of s...
Emerging eCommerce Trends in 2019
With the eCommerce industry growing exponentially each year, it can be hard to set your business apart amongst the increasing competition. In today’s world, success for retailers/brands lies in...
Enhancing The Online Experience Through Data Enrichment
The modern consumer relies on a continually increasing amount of information when shopping for items online. Needless to say, accurate and extensive product details are essential for a superior sho...
Solving Search Relevancy for the Grocery Industry
In our latest episode of the 2 Minute Podcast, Brent Dunham talked about his experience at the GroceryShop conference last October in Las Vegas, NV and explained why the Grocery Industry is...
Why Headless eCommerce Is The Future Of The Retail Industry
As a fast-moving industry with plenty of competition, retail is always on the lookout for the next technological trend that will shape shopper behaviour and increase their margins. These trends don&r...
GroupBy’s Top Five Holiday Insights of 2017
Here at GroupBy, we’ve learned that the holidays are a wealth of information when it comes to making sense of the tide of constantly shifting eCommerce trends. Every year, an unprecedented infl...
How to Use Holiday Shopper Data 365 Days A Year!
Every year holiday shopping kicks off with the Black Friday bang and winds down into a Cyber Monday finale, not to mention countless sales in the following days and weeks. It’s a weekend of unp...
Insights You Need To Continuously Improve Your Site Experience
We love empowering merchandizers to do what they do best - create site experiences that delight their customers. However, we recognize that merchandizers need feedback on whether their experiences ha...
How should I measure my search performance?
I often ask our customers how they measure how well search is performing on their site. I’ve heard a range of answers, but broadly speaking they fall into these categories: We don’t. ...
On-Premise vs. Cloud Solution, Differences and Benefits
In our second episode of the 2 Minute Podcast, Jason Chidester explains the differences between hosting your own on-premise IT solution vs. leveraging a cloud solution and three benefits for mov...
GroupBy's Top Three Resolutions For 2018
Here at GroupBy, we couldn’t be more thrilled for the New Year and all it’s sure to bring. 2017 has taught us so much, and we’re already brainstorming strategies to continue evolvin...
The Rise of Subscription eCommerce and What it Means for Retailers
Retail has seen an interesting new format crop up in the last five years that Amazon Prime, Birchbox, StitchFix and others have begun to perfect, but it’s a difficult business model to master. ...
9 Tips for a Smooth Cyber Monday
The approaching Holiday season is always stressful for retailers. Not only is it a time that can make or break a retailer financially, but it is also a time in which online traffic spikes, pushing in...
The Future of eCommerce: 5 Considerations When Upgrading Your Digital Channel
“Digital is the main reason 52% of the companies in the Fortune 500 have disappeared since 2000.” – Pierre Nanterme – CEO Accenture If you’re in doubt about the importan...
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