White-Glove Service

Gain a Committed Strategic Partner
See It Work

Your dedicated GroupBy team never stops thinking about your business

Our team of experts is with you every step of the way. We view your business through the lens of years of client experience, analyze how your customers engage with your site and use our expertise to make proactive recommendations. Our Continuous Engagement structure means your GroupBy team remains constant, from implementation through ongoing service. They can quickly turnaround enhancements and new features because domain knowledge isn’t lost to project handovers. Since eCommerce never closes, you will always have immediate 24/7/365 support when you need it most. The best part is that all of our delivery services, from training to ongoing tuning, are included in your monthly fees so there are never any unpleasant surprises.

How it works