Complimentary Gartner Report


The Gartner Digital Commerce Vendor Guide, 2020

According to Gartner,

  • The digital commerce technology subsegment represented $11.8 billion in sales, and is a critical area for investment for digital business outcomes.

  • The transition from on-premises to cloud technology will continue. It will add risk to the process of selecting the right architecture — whether commerce-, experience- or API-led, for example — to drive business outcomes.

  • Digital commerce technologies span multiple vendors and have numerous internal business stakeholders. This leads to challenges and the need for a common language to understand the digital commerce technology landscape*.

*Gartner, The Gartner Digital Commerce Vendor Guide 2020Christina KlockSandy ShenJason DaiglerMike LowndesMark LewisDayna Ford, 18 March, 2020

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.