Watch now
ON-DEMAND PANEL DISCUSSION: With Google Cloud, GroupBy, Crownpeak and Authoritas
3 eCommerce Essentials for Conversion Optimization: The connection between SEO, CMS, and Product Discovery - Search & Recommendations
 
Conversational AI & Personalization Video | GroupBy, Inc

Conversational AI & Personalization

Ai4 2022 Retail Summit | April 21, 2022

Speakers: Pavel Sandoval, Nylas | Sanjiv Karani, Kroger | Roland Gossage, GroupBy Inc | Sunanda Parthasarathy, CVS
As consumers spend more of their time shopping online rather than in-store, AI provides opportunities or retailers to craft an enhanced customer experience and a seamless customer journey across platforms and touchpoints. Conversational AI, personalized product and content recommendations, shopping assistants and omnichannel experiences promise increased value to customers. Despite these advancements, building and implementing AI software in e-commerce is wrought with difficulty. This panel will gather e-commerce leaders to discuss the latest and greatest trends and use cases for AI in e-commerce.